Right of Withdrawal Policy
Right of Withdrawal
Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must notify us
,
Magnon.Global GmbH
, Monika-Karsch-Ring 19, D-86935 Rott
, email: info@magnon.global · Phone: +49 179 4630768
by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, though this is not required.
To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must
return or hand over the goods to
Magnon.Global GmbH, Monika-Karsch-Ring 19, D-86935 Rott,
without delay and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
To: Magnon.Global GmbH, Monika-Karsch-Ring 19, D-86935 Rott, Email: info@magnon.global
I/we (*)
hereby cancel the contract I/we (*) entered into for the purchase of
the following goods (*):
Ordered on (*) / received on (*):
Name of the consumer(s):
Address of the consumer(s):
Date:
Signature of the consumer(s) (only if submitted on paper):
(*) Delete as appropriate.